 Stanton DJ Strengthens FinalScratch 2 SupportStantonPosted 2006-12-24 FinalScratch 2 DJs: prepare for stronger support than ever before. Stanton has always regarded the DJs first, and is redoubling its efforts to create and maintain the right products and solutions for their craft. The company stands full force behind the FS2 system and hardware, and is making an aggressive effort toward continuing to educate and service users while helping them to fully utilize the capabilities of the program. Stanton, who brought the first- ever digital DJ solution to market with FinalScratch, will continue to update and support FS2, and any future product endeavors will be fully compatible. Be prepared for exciting new development announcements from Stanton in January 07!
Stanton has made a heavy investment in FS2 support. The company offers fast, live FinalScratch 2 tech support driven out of their home office and managed by a dynamic team of DJ experts who are able to work FS2 users quickly and efficiently through their areas of concern. "With various levels of Service and Technical Support available via phone and email, the vast majority of our calls are answered in less than 30 seconds and with immediate customer satisfaction", said Customer Service Director Enio Martinez. Martinez continued, "We will continue our focus on providing Superior Customer Service and Support with innovative means of communication and call resolution." Wait times are minimal, and customers will reach a friendly, highly competent DJ waiting with solutions and invaluable manufacturer's insight on the FinalScratch 2 system.
The Stanton Group is confident that this focus will have a tremendous impact on the FinalScratch community as it continues to grow. The Stanton support team can be reached via email at fssupport@finalscratch.com or via the helpline at +1 954. 316. 1500 (option 4) M-F from 9am - 6pm EST.
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