Fender Hot Rod Deluxe Review

History:

Purchase: Guitar Center, Seattle-WA USA $550.00

What I Like About This Unit: Really great tube one for not a lot of money.

What I Do NOT Like About The Fender Hot Rod Deluxe: first of all i want to say i loved this amp. However, I have been banging my head against a wall trying to solve a rattling problem for weeks. I checked the cab, I checked the speaker, I checked every tube. Finally, I took it to a authorized fender repair center and found out something in the chassis is rattling. I have now had the amp in the repair center for a week with no word as to whether or not it is covered by warranty and nothing has been done. I bought this amp less than nine months ago and fender has basically told me they can do nothing until they are told what failed by the tech. The problem is that there are two (yes that's right two) fender authorized service centers in Seattle, WA....not exactly the boonies right? and they are both booked and can't look at the amp for several weeks. The point I am making is that if this amp fails on you (p.s. I bought a telecaster a year ago and the neck warped within a year.) then good luck getting it fixed in a timely manner. Get a backup and make sure it works. I just spent several hundred dollars on a new amp to get me through the next couple of gigs because fender obviously didn't care about me as a person one bit. By the way, I called fender, sat on hold for twenty minutes and was told they can't do anything until the tech looks at it. Also, there are only 3 (Yep count em 3) customer care reps for fender in the united states. This according to Ray in customer care at Fender who, might I ad, was very unhelpful. I don't mean to sound like a sourpuss...I just expected better...Really I did!!!!

Hot Rod Deluxe Quality: see above

Summary: buyer beware

Rating of this product: 2

This Fender Guitar Amplifiers Review Submitted By: chris groom (yeah I told you I am going online fender)

Date: 2004-05-15